User Research & Insights Manager

Company: For Goodness Sake / OMGYES.com
Location: Berkeley
Posted on: May 14, 2022

Job Description:

What if you could use your research and analytics superpowers to empower women? To increase confidence and joy and decrease aloneness?
To end the multi-generational cycle of sexual shame, once and for all?
Sounds pretty lofty, right? But the resource we've created measurably and significantly has exactly those impacts.
About OMGYES.COM:Our flagship product is called OMGYES.com. We conduct research with tens of thousands of women, ages 18-95, and distill their wisdom about sex into a web experience. OMGYES gives people clarity about what they like and makes them realize how normal it all is.And this has wellness benefits far outside of the bedroom.
When we feel that some of what we want is dirty or broken or shameful, it's like we're constantly holding a beach-ball under the surface of a pool. It puts us off-balance. But when we realize what we want is normal, and good, and worth pursuing, we're more likely to trust and advocate for what we want. In our social lives, in work or school, in our family lives. And this shift has numerous other wellness effects our scientists are currently studying.
It's why the Australian government is purchasing OMGYES as part of a pilot wellness program. It's why OMGYES has grown to have over 750K paid users in 12 languages. It's why Psychology Today called OMGYES, "warm, wise, tasteful and fun," The Times of London called it, "nothing less than the next wave of an unfinished sexual revolution" and Emma Watson told Gloria Steinem on stage, "I wish it had been around longer."

YOUR CHALLENGE
You'll bring your deep qualitative and quant/analytics experience to design and conduct synchronous and asynchronous user research to help our company reach and impact more people. And you'll turn your findings into actionable insights that help our content, product and marketing teams have more impact.
And unlike most companies where user research presents things back to stakeholders, in our company INSIGHTS ARE THE PRODUCT. The end product users see will be your distillation of the discoveries of thousands of people and the lessons they've learned that helped them flourish.

YOUR SUPPORTYou'll also be supported in growing to your greatest potential yet with:

• The stability, extremely competitive compensation and full benefits of a stable, private company. (profitable and never again seeking funding.)
• A tight-knit team to work alongside
• Camaraderie and opportunity for impact of a small company
• A truly cause-aligned business model that's profitable and growing
  
  WE'D LOVE TO HEAR FROM YOU IF
  • You are a builder. You'd love to carve out a new research discipline within a small company without bureaucracy
  • You work smarter, not harder or longer. You know from experience that you and your team are most productive when they are rested, trusted and valued
  • You want your work to help people. You're energized by messages from users around the world telling you how your product made them realize they're not alone, gave them new confidence, or saved their marriage
  • You value research so much that you want to be a part of a company that's rooted in it. You love the art and science of making hypotheses to test, and you even like when your hypotheses are proven wrong, because answers are progress
  • You love to apply creativity to user experience problems, cutting to the core of them, identifying what needs to be done, and making it happen
    
    REQUIREMENTS
    • Industry experience in consumer user research for web / tech experiences.
    • Degree in psychology, behavioral sciences, human factors, HCI, marketing, or related field
    • Experience using a variety of qual UX and market research methodologies, including surveys, interviews, usability studies, field studies, diary studies and remote studies
    • Experience using analytics, metrics and quantitative methods a plus
    • Strong understanding of the strengths and weaknesses of different research methods, including when and how to apply them effectively in the product cycle
    • Experience collecting and distilling user feedback to hone web or app experiences, with research to inform the design of written content and/or visual media a plus
    • Able to comfortably discuss taboo topics as well as design, conduct and analyze user research about such topics
    • Experience conducting, analyzing and socializing multiple research projects at a time, often with minimal supervision and tight turnarounds
    • Comfortable doing your own research ops, including recruiting participants, hiring vendors, procuring new research tools, and creating processes when needed
    • Strong problem-solving, project management, and communication skills
    • Able to influence and collaborate with peers and work effectively cross-functionally
      
      This position offers very competitive salary, a healthy work / life balance, and a great benefits package, including platinum-level health insurance, dental, vision, life and gym.We are all remote during COVID-19 but are also looking toward a future when many of us will return in-person to our office in Berkeley, California (see it at fgsake.org/careers.) But we're also very open to fully remote, and/or relocation assistance.
      
      OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSIONAt For Goodness Sake, we strive to empower all people to flourish and thrive in taboo and under researched parts of life. Building a diverse, equitable, and inclusive company is core to our mission. We encourage you to apply even if you do not meet all the job requirements but feel that your experience and skill set would be a good fit for the role and our company's goals and mission.
      We commit to respecting, celebrating, and actively seeking out diverse candidates and team members. This means hiring a team of caring and driven folks with diverse racial and ethnic identities, of various ages and abilities, abundant gender expressions and sexual orientations, and varying class backgrounds and experience who believe in our potential to change culture both internally as an organization, and broadly in the world. We commit to a work culture of transparency, compassion, curiosity, and care within our organization and in our products.
      *For Goodness Sake is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants. All individuals seeking employment at For Goodness Sake are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment. If you have a disability or special need that requires accommodation for interviewing, please let us know.

Keywords: For Goodness Sake / OMGYES.com, Berkeley , User Research & Insights Manager, Executive , Berkeley, California