Product Manager

Company: Ursus, Inc.
Location: Berkeley
Posted on: January 24, 2023

Job Description:

JOB TITLE: Product Manager
LOCATION: Remote. Bay Area / West Coast preferred
DURATION: Direct Placement


SUMMARY:

Our client is the leader in the online gift-giving space with over 20M daily active users, 18,000 eCommerce partners, and 123,000 app store ratings. They are looking for a Product Manager to work closely with the CEO and Founder to help turn the vision and existing success into a compelling strategy for a new product.

Are you an intelligent, empathetic, and curious problem solver wanting to make a big impact on a fun and growing business? Are you passionate about consumer internet with a burning desire to ignite a product within a strong? Our client is looking for the right candidate to help drive the next chapter of growth -- achieving broader and deeper customer experience by harnessing the learnings and analyzing what makes for happy customers. This is a full time position and is open to a remote worker with the right stuff.

What you'll do

• Define end to end the significant challenges our Client tackles and draft an achievable 5 year strategy. Detail market requirements to enable engineering teams to understand and solve the customer problems in an elegant and intuitive way.
  
• Synthesize customer feedback and competitive research to understand the competitive value proposition and respond to competitive threats and market trends.
  
• Publish, maintain and update a 18-24 month roadmap that captures engineering commitments and enables stepwise execution of strategic themes.
  
• Partner with Engineering and Marketing to prioritize, characterize and resolve customer escalations that impact customer satisfaction.
  
• Develop the go-to-market templates that will guide business development, partners, marketing and support to help customers realize the full value of new product innovation.
  
• Lead by influence across organization with excellent judgment on when to manage up; you suggest and recommend based on data more often than you tell or dictate.
  
• Ensure that product investments achieve the desired customer and financial KPIs necessary to achieve Client company strategy and realize vision.
  
• Serve as evangelist to external partners, customers, and other stakeholders regarding our Client's current capabilities and planned capabilities solve common sets of important customer problems.
  
  Requirements
  
  
  
• Experience launching a B2C product
  
• 3-4 years in a corporate business environment working cross functionally with different departments, ideally marketing, sales, engineering or a related combination
  
• Demonstrated ability to breakdown and assess problems on an end to end basis, gleaned from experience with business process reengineering, management consulting, customer support functions, or prior product management experience.
  
• A keen desire and hunger to connect and characterize customer problems to the broader organizational strategy and vision.
  
• Familiarity and comfort influencing engineers.
  
• Excellent communication skills; you are a natural storyteller who combines technical details into a compelling adventure.
  
• Analytical skills that allow you to parse customer usage and financial trends to identify outliers, to characterize market opportunities and to determine the relative value of solving various problems.
  
• Natural curiosity - highly observant and always questioning why something does not fit the pattern.
  
• 4 year college degree.
  
  (Desired)
  
  
  
• 3-5 years in product management working directly with engineering teams to prioritize problems, and to observe impact of good and bad decisions.
  
• Experience with ecommerce and consumer Internet, especially social.
  
• Exposure and familiarity with agile development methodologies
  
  
  
  
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Keywords: Ursus, Inc., Berkeley , Product Manager, Executive , Berkeley, California