Medical Assistant II - General Pediatrics - Full Time
Company: Lucile Packard Children's Hospital Stanford
Location: Berkeley
Posted on: August 5, 2022
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Job Description:
Who We Are Packard Children's Health Alliance (PCHA) is a
network associated with Lucile Packard Children's Hospital and the
Stanford School of Medicine. We bring the best community physicians
together in a network that provides healthcare for children and
expectant mothers from the Bay Area In fact, we're proud to be the
only Bay Area medical network with an exclusive focus on women and
children, and we understand the unique value provided by our more
than 650 leading pediatricians and obstetrician/gynecologists.
What's more, we're growing fast. Clinical Services (PCHA) Under
general supervision, the Medical Assistant II performs a variety of
routine administrative, clerical and technical supportive services
to assist medical and nursing staff in the examination and
treatment of patients. The Medical Assistant II functions as both a
Clinic Assistant and a Medical Assistant. Works under the clinical
supervision of a licensed physician or as delegated by the
physician for patient care activities, and under the general
direction of the designated manager/supervisor. Essential Functions
The essential functions listed are typical examples of work
performed by positions in this job classification. They are not
designed to contain or be interpreted as a comprehensive inventory
of all duties, tasks, and responsibilities. Employees may also
perform other duties as assigned. Employees must abide by Stanford
Children's Health guidelines including but not limited to PCARES,
sensitivity to cultural diversity, patient care, patients' rights
and ethical treatment, safety and security of physical
environments, emergency management, teamwork, respect for others,
participation in ongoing education and training, communication and
adherence to safety and quality programs, sustaining compliance
with Stanford Children's Health policies, licensure and health
screenings. Administrative Duties: + Answers multi-line phone,
screens and routes calls, takes messages for clinic staff and
physicians.+ Schedules and edits patient physician appointments for
new and returning patients.+ Schedules consultations with other
clinics or physicians as needed.+ Greets patients and request that
patients and visitors be seated in the waiting room and communicate
unexpected delays as needed.+ Collects patient demographic and
insurance data.+ Determines and documents need for signatures for
conditions of registration.+ Identifies and obtains services
requiring authorization and appropriate process for the payer
type.+ Informs new and returning patients of authorization and
payment.+ Collects and posts co-pays.+ Obtains required
signatures.+ Maintains records in accordance with guidelines.+
Files and retrieves chart documents.+ Prints and uses scheduling
reports.+ Retrieves and prepares patients charts.Clinical Duties:+
Prepares the necessary equipment and supplies for exam. Maintains
inventory of supplies in examination rooms, replenishes as
required. Maintains clean and orderly exam rooms, hallways and work
areas.+ Escorts patient to exam room; measures and records vital
signs.+ Prepares patient for examination or treatment and performs
routine screening tests. Explains treatment procedures to
patients.+ Reports patient's concerns and symptoms, reactions,
changes (appropriate to age) to licensed clinic personnel.
Documents clinical information, including patient phone calls and
maintains accurate and complete patient documentation according to
medical profession standards.+ Assists physicians with procedure
set-ups, patient procedures and examinations. Administers
medication by intradermal, subcutaneous, or intramuscular
injections, performs skin tests, venipunctures and other technical
supportive services upon the specific authorization and supervision
of a licensed physician or nurse.+ Collects and sends specimens to
appropriate labs for testing per protocol.+ Processes requests for
prescription refills according to established practice.+ Other
duties as assigned. Minimum Qualifications Any combination of
education and experience that would likely provide the required
knowledge, skills and abilities as well as possession of any
required licenses or certifications is qualifying.Education: High
School diploma or equivalent. Completion of all requirements in a
recognized Medical Assistant training program or equivalent
completion of the minimal training requirements as outlined in
section 1366 of the Business and Professions Code.Experience: One
(1) year of progressively responsible and directly related work
experience Licensure/Certification: Cardiopulmonary Resuscitation
(CPR) certification. Knowledge, Skills, and Abilities + Knowledge
of medical terminology.+ Knowledge of inventory management
practices.+ Knowledge of computer systems and software used in
functional area+ Ability to educate patients and/or families as to
the nature of disease and to provide instruction on proper care and
treatment according to physician protocols, guidelines or
instructions.+ Ability to perform standard clinical procedures
according to established protocols.+ Ability to communicate clearly
orally and in writing.+ Ability to follow oral and written
instructions.+ Ability to deal with diverse patient/family
interactions and demonstrate customer service skills in
interactions with all patients, families and staff, including high
volume and stressful situations.+ Ability to solve problems and
identify solutions and the ability to multi-task and to change
priorities regularly.+ Ability to plan, organize, prioritize, work
independently and meet deadlines.+ Ability to prioritize multiple
tasks and handle a high volume of interactions (phones, patients,
etc.).Physical Requirements and Working ConditionsThe work involves
considerable physical exertion such as frequent lifting of patients
and equipment, bending and stooping, and walking. The work
environment involves high risks with exposure to potentially
dangerous situations or unusual environmental stress which require
a range of safety and other precautions, where conditions cannot be
controlled. Work is performed in an office setting which is
adequately heated, lighted, and ventilated. Outpatient clinical
setting with ability to travel between work locations as
needed.Risk of Exposure to Bloodborne PathogensTasks involve
exposure to blood, body fluids or tissues. The potential for spills
or splashes of blood, body fluids, tissues exist in job related
tasks.Equal Opportunity Employer Stanford Children's Health
strongly values diversity and is committed to equal opportunity and
non-discrimination in all of its policies and practices, including
the area of employment. Accordingly, Stanford Children's Health
does not discriminate against any person on the basis of race,
color, sex, sexual orientation or identity, religion, age, national
or ethnic origin, political beliefs, marital status, medical
condition, genetic information, veteran status, or disability.
Women and men, members of all racial and ethnic groups, people with
disabilities, and veterans are encouraged to apply. REQNUMBER:
14318-1A
Keywords: Lucile Packard Children's Hospital Stanford, Berkeley , Medical Assistant II - General Pediatrics - Full Time, Healthcare , Berkeley, California
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