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Clinical Manager

Company: Insight Housing LLC
Location: Berkeley
Posted on: May 27, 2023

Job Description:

Company Overview For more than 50 years, Insight Housing (formerly, Berkeley Food & Housing Project) has provided a comprehensive range of housing, food, and support services to help those in need move from homelessness into a safe and affordable home of their own. We serve in seven counties in the bay area - Alameda County, San Francisco, Contra Costa County, Solano County, Sacramento County, San Joaquin County and Amador County. We are proud of our team members who are very dedicated to our mission to ease and end the crisis of homelessness in our communities. - Position Summary Under the supervision of the Regional Director of Residential, the Clinical Manager will be responsible for providing care coordination and mental health support and consultation to clients entering and/or residing at the Hope Center. - - -The Hope Center includes a 32-bed Men's Shelter, 12 Veterans Transitional Housing, 53 units of Permanent Supportive Housing (PSH) and the Community Meals Program. The Clinical Manager will create a mental health monitoring plan for clients who are identified as having mental health needs during intake and throughout their residency. This includes regular mental health check-ins and counseling during the resident's stay. They will also provide information about available mental health resources, including a walkthrough of the County's Behavioral Health Care Services, which include, but are not limited to, crisis and urgent care, drop-in and supportive services, education and advocacy, and mental health education and support. If a client is already connected to mental health care, the Clinical Manager will reach out to their existing provider to coordinate care. Essential Duties and Responsibilities

  • Develop and maintain a respectful, caring, tolerant, ethical, and empowering relationship with all individuals served.
  • Provide counseling and consultation to clients in collaboration with Hope Center Management & Case Management Teams.
  • In partnership with Regional Director of Residential, act as an agency liaison with AC Healthcare Services Agency (HCSA) in the use of the CHR.
  • Assist in managing Community Healthcare Record (CHR) access and use across all Insight Housing programming.
  • Collaborate with the Senior Program Manager, PSH Program Manager, Shelter & Food Services Program Managers and Tenancy Support Services Staff/Case Managers to coordinate on-site services and development of appropriate Housing Plans.
  • Support a case load of 10-15 clients that will receive clinical interventions, providing mental health screening at referral, complete mental health assessment; including acting as a liaison to current providers, identifying potential resources if needed, completing necessary paperwork; assist with explanation of program rules and relations and otherwise acclimate to the facility.
  • Establish and maintain clear and effective communications with clients, ensure that their needs are met, assist them in the development and implementation of their treatment plans, and prepare them for warm hand offs to housing providers or other discharge plans.
  • Provide informal counseling, focusing on the client's immediate situation and needs.
  • Provide Cognitive/Behavioral types of intervention allowing the client to work toward achieving their immediate goals and recognizing their strengths partnered closely with onsite team.
  • Provide mental health guidance to onsite teams in weekly case conference meetings.
  • Work with medical staff for appropriate hospital discharge planning advocating on behalf of our residents to get the care they require.
  • Provide crisis assessment and intervention. Appropriately assess the escalation of a situation and de-escalate or make appropriate decisions to manage the safety of others and self. Interface with crisis/emergency responders as necessary.
  • Provide training to Hope Center Program staff on mental health, de-escalation techniques, motivational interviewing, working with seniors, trauma-informed care and other topics relevant to the delivery of quality support services.
  • Work with one-two Clinical Interns annually, providing them clinical supervision and support.
  • Understand the 5150 process and collaborate with on-site Services staff and external mental health providers, as needed.
  • Assist program management to create and maintain a safe and professional working environment free of hostility, harassment, and discrimination.
  • Attend relevant Alameda County meetings to collaborate on county housing initiatives, housing opportunities, resources and housing barrier removal planning.
  • Attend and participate in all meetings and trainings, as assigned.
  • -Complete and submit timesheets in a timely and accurate manner.
  • Work within the framework of BFHP's Code of Conduct.
  • Perform other tasks as assigned by supervisor. Qualifications, Skills and Abilities
    • Master's in Social Work or Master's in Marriage and Family Therapy. LCSW or LMFT required.
    • A minimum of three years' experience working in a program serving persons with a history of homelessness, physical and mental disabilities. Such experience must be in the direct provision of services to clients.
    • Experience in psychiatric rehabilitation, preferably in a social rehabilitation environment is preferred.
    • Proficiency in Microsoft Office, email, internet, and calendaring applications.
    • Must have strong organizational and time management skills.
    • High level of independent thinking and judgment.
    • Excellent verbal and written communication skills.
    • Excellent interpersonal and persuasive skills with a can do and flexible attitude.
    • Ability to work with minimal supervision, multitask, maintain confidentiality, and meet deadlines.
    • Ability to maintain professional conduct, attitude and appearance at all times. Special Requirements
      • This position requires frequent driving. A valid California driver license, reliable personal vehicle, current personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies.
      • Must be able to receive and maintain criminal records clearance. Physical Requirements While performing the duties of this job, the employee is
        • Regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms.
        • Frequently required to stand, walk, sit, climb stairs, talk, hear, and see clearly.
        • May be occasionally required to stoop, kneel, or crouch.
        • May be required to lift or move up to 50 lbs. We are extremely proud of our diverse team and welcome all qualified applicants regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. -

          Compensation: $85,000-$90,000

Keywords: Insight Housing LLC, Berkeley , Clinical Manager, Healthcare , Berkeley, California

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