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IT Systems Administrator

Company: Demetrix
Location: Berkeley
Posted on: September 12, 2020

Job Description:

Demetrix is seeking a talented IT professional who can provide day to day desktop support for our science and commercial teams while developing wider skills in network and system management. Given the board scope, we are open to training and developing someone who is keen to learn new skills with a strong track record of problem solving. A key part of the job will be identifying and implementing long term systematic solutions that help reduce support load and empower users.

Your Impact Work with CIO to evaluate and deploy longer term solutions like consolidating identity services and deployment that improve services for end users and simplify life of IT support.

Take ownership of existing end user device and help desk duties

Implement remote desktop support to reduce need for face to face troubleshooting

Maintain hardware and software inventory

Provide technical assistance and support to end-users. Respond to tactical requests in a timely and efficient manner and identify long term solutions to reduce incidents

Perform on/off boarding of employees. Deploy equipment and accounts for new employees, implement automation where practical

Research systemic issues as they arise and find solutions to implement

Manage, update and maintain records in the asset management tool

Monitor hosts, conference room machines, network bastions

Create, add and modify accounts and services across our various platforms

Provide support for the office network and for specialty items (e.g., A/V equipment, Zoom Rooms)

Help provision cloud-based applications and provide basic support

Ability to troubleshoot network issues TCP/IP protocol

Work with internal customers to maintain outward facing websites.

Install software, maintain and introduce training as needed.

Work alongside software development team in dev-ops style to automate management of their systems and company infrastructure where possible

Your Experience Minimum 2-4+ years of experience and/or Bachelor’s Degree

Knowledge and experience supporting, troubleshooting and configuring PC, desktops, and laptops

Demonstrated ability to work well in a fast-paced, iterative, deadline-driven environment.

Curious and keen learner interested in developing new skills

Strong interpersonal skills and excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand

Ability to work with customers and executive team to identify, promote and implement systematic improvements to IT infrastructure.

Organized and able to mix tactical solutions with thinking about longer term investments that simplify support

Familiarity with basic linux system administration

Comfortable with basic AWS services and concepts (e.g. EC2, ECS, VPCs)

Experience with Office365 and or GSuite administration concepts

Familiarity with identity management concepts and SSO to consolidate our user provisioning

Basic networking skills - familiarity with firewall, routing, NAT concepts

Familiarity with domain registration, management

Our employees are the most important part of what makes our company what it is and we want to provide our team with the best benefits we can. Demetrix offers a variety of benefits to help support our employees and their families outside of work, including: Retirement

Flexible Vacation

Food on campus

EAP Resources

Headspace App

Walking Distance to Berkeley Bowl

Education Allowance Benefit

Voluntary Benefits including Pet Insurance

Some other points:

We welcome applicants of any and all backgrounds with demonstrated abilities in the skills needed to meet our mission. We are always on the lookout for new talent who embrace change and are willing to push the boundaries of what’s possible in life.

Demetrix is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Employment with Demetrix is at will. This means your employment is for an indefinite period of time and it is subject to termination by you or Demetrix, with or without cause, with or without notice, and at any time.

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Some more about Demetrix:

Nature is a rich source of ingredients. Inconsistent quality and supply, along with inaccessibility of rare substances, mean it’s not always an ideal source to meet the world’s needs.

Demetrix helps customers across the globe produce more for less.

Biotechnology can help by enabling access to more rare and powerful products. With less environmental impact and less cost than traditional methods. Which can lead to more happy, healthy lives.

Demetrix gives you:

Expensive and hard-to-find ingredients at your fingertips, sustainably and affordably

High ingredient purity without residual chemicals or pesticides

Affordable access that is quickly scalable as your business grows

Product consistency and a reliable, global supply

A sustainable solution with a small environmental footprint

Currently, we’re building a product pipeline of cannabinoids, the active compounds in the cannabis plant. Humans have been relying on cannabinoids for health and medicinal purposes for centuries.

Although there are more than 113 unique cannabinoids, very few have been studied. That’s because they are present in such low quantities in the plant. We can produce even the rarest cannabinoids at high purity and volumes. What this will do is enable research for health benefits and, ultimately, provide affordable access to the compounds.

Keywords: Demetrix, Berkeley , IT Systems Administrator, Other , Berkeley, California

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