Participant Support Specialist
Company: Bonita House
Posted on: May 7, 2022
Job DescriptionSalary: $22 - $25/hour DOECOVID-19
considerations:**Bonita House Inc. requires all employees to be
fully vaccinated against COVID-19, and applicants are required to
submit proof of vaccination prior to beginning employment. In
accordance with the law, Bonita House Inc. will consider exemptions
for employees or applicants who cannot be administered the COVID-19
vaccine for medical or religious reasons. Applicants should contact
our HR department if they have questions about this requirement or
wish to request an exemption.**In response to COVID-19, we have
instituted many safeguards to protect our employees by requiring
that all staff and clients be required to wear masks prior to
entering our facility, are COVID symptom screened and contact
traced, we are taking temperature checks daily, and have installed
a clear protective barrier at our front desk. Please note: You may
be required to take a COVID-19 test prior to entering the
facility.Bonita House, Inc. (BHI) is a well-respected nonprofit
mental health agency with multiple sites in Alameda County and an
operating budget of $7.5 million. It was founded in 1971. BHI is
also a social rehabilitation agency providing a full range of
Medi-Cal services to adults with co-occurring serious mental health
and substance use disorders. Berkeley Wellness Center is funded
through Alameda County's Mental Health Services Act (Proposition
63) funding and is designed to actively outreach, engage, and
provide a full range of services 100 adults in northern Alameda
County who have mental health and substance abuse challenges.
Agency Values:Compassion: Committed to caring, dignity, and
kindnessRespect: Honor each individual and provide highly ethical
servicesProgress: Leading the way in creating opportunities to
change for the betterResilience: Channeling hope, building
strengths to successfully recover, adapt and growEmbracing
Differences: Honor and celebrate our diverse communities and
individual uniquenessBonita House fully supports the Board of
Behavioral Sciences' commitment to protect the consumers of
California through effective enforcement, ensure credibility and
high professional standards through examinations and licensing
requirements, and provide excellent customer service to all its
constituents.Position SummaryThe Participant Support Specialist
(PSS) functions as a fully integrated Berkeley Wellness Center team
member providing leadership in outreach and engagement efforts, and
expertise about the process of recovery. The PSS will promote a
team culture that recognizes, understands, and respects each
client's point of view, experiences, and preferences. The PSS
assists the team to maximize client choice, self-determination and
decision-making in the planning, delivery, and evaluation of
integrated dual diagnosis treatment, rehabilitation and support
services. He or she provides peer counseling and consultation to
individual clients, families, and team staff; carries out
rehabilitation and support functions and crisis
- Bilingual Spanish/English
- HS Diploma/GED
- The Participant Support Specialist must be willing to share
personal recovery journey with consumers.
- 1-2 years of paid or volunteer work experience with adults with
severe and persistent mental illnesses, serious substance use
disorders, or histories of homelessness.
- Knowledge of and provides assistance with community and
- Provide therapeutic milieu including greeting members, ensuring
they sign in/out, engages with members, coordinates daily room use
schedule, and maintaining a safe and welcoming environment.
- Demonstrated ability to effectively and sensitively provide
care to people from different cultural groups.
- Have basic typing skills and knowledge of medical documentation
requirements or other forms of clinical documentation.
- Must have a valid California Driver's License, proof of
insurance and use of the personal
- Must be able to meet the Immigration Reform Act of 1986
- Lived personal experience with mental illness, homelessness,
and/or co-occurring disorders required
- College degree in a human services field, or in another area;
have completed BEST NOW! Peer recovery support training program; or
a comparable peer training program. Essential Functions/Skills:
- MAA Billing:
- Informing Medi-Cal recipients/potential eligible about Medi-Cal
services, including SD/MC services
- Assisting at-risk Medi-Cal recipients or potential eligible to
understand the need for MH services
- Actively encouraging reluctant and difficult Medi-Cal
recipients/potential eligible to accept needed MH and healthcare
- Non-SPMP gathering information about an individual's health and
- Act as an interpreter to help non-consumer team members better
understand and empathize with each client's unique and subjective
experience and perceptions.
- Provide expertise and consultation from a consumer perspective
to the entire team concerning clients' experiences on symptoms of
mental illness, the effects and side-effects of medications,
clients' responses to and opinions of treatment, and clients'
experiences of recovery.
- Document client progress to maintain a permanent record of
client activity according to established methods and
- Help clients (and family members) identify, understand, and
combat stigma and discrimination associated with mental illness and
develop strategies to reduce self-stigma.
- Collaborate with the team to ensure the protection of clients'
rights in order to help clients to improve their knowledge of
client rights and grievance or complaint procedures; support
clients with filing, mediating, and resolving complaints.
- Increase awareness of and support client and family
participation in consumer self-help programs and consumer advocacy
organizations that promote recovery.
- Assist in the provision of WRAP groups and other peer-based or
family support groups.
- Provide ongoing assessment, problem-solving, side-by-side
services, skill teaching, support (prompts, assignments,
encouragement), and environmental adaptations to assist clients
with challenges in the areas of employment, housing, and activities
of daily living.
- Help organize and lead individual and group social and
recreational activities to help clients structure their time,
increase social experience, and provide opportunities to practice
- All other duties as assigned by the Program Director. Physical
Demands:The physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. Physical demands. Must be able to lift 50
pounds.EOE AA M/F/V/Disability:Nonprofit is committed to providing
equal opportunity to all qualified persons regardless of race,
color, citizenship status, national origin, ancestry, gender,
pregnancy, sexual orientation, gender identity or expression,
genetic information, age, religion, creed, physical or mental
disability, marital status, veteran status or any other
characteristic protected by law ("Protected Status").
Keywords: Bonita House, Berkeley , Participant Support Specialist, Other , Berkeley, California
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