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Student Services Advisor

Company: University of California
Location: Berkeley
Posted on: September 13, 2022

Job Description:

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Departmental Overview

UC Berkeley Extension, the continuing education division of the University of California, Berkeley, has been building bridges between UC Berkeley and the public since 1891. UC Berkeley Extension serves the professional and continuing education goals of thousands of people each year.

Extension's programs are an essential part of the University mission to: extend the research and scholarship of UC Berkeley to a global community; increase access to higher education for non-traditional, online and international students; and improve the workforce.

Application Review Date

The First Review Date for this job is: August 11, 2022


* Applying professional student services concepts, provides the full range of student services tostudents in cohort programs.
* Academic Advising: Advises instructors on university policies and procedures; reviews students' progress and advises students and instructors on requirements for program completion; identifies students with progression problems and recommends interventions; devises curriculum planning in collaboration with partnerships manager, program directors and the assistant dean.
* Recruitment and Admissions: May participate in outreach programs with specifically targeted institutions; advises prospective applicants on necessary academic preparation; appropriateness of program as it pertains to the prospective applicant's goals; utilizing in-depth knowledge of the organization's admissions criteria, helps rank applicants for admissions; evaluates domestic and international transcripts for program eligibility.
* Student Conduct: Responsible for interpreting organization policies and advising students and faculty on student conduct, student grievances, disputes, and issues regarding discrimination.
* Events: Plans and implements complex, high-visibility student events, such as Orientation and Graduation events.
* Course scheduling: In collaboration with the partnerships manager and program directors, schedule course sections for cohort programs. Assists with instructor hiring processes as needed.
* Plans, designs, and provides workshops for students, such as information about the organization, or academic strategies and enrichment programs.
* Using information learned from student and instructor interactions, makes recommendations for improvements to the program curriculum, course elements, or internal processes related to program execution.

Required Qualifications

* Working knowledge of advising and counseling techniques.
* Solid verbal and written communication skills.
* Demonstrated strong interpersonal skills.
* Multicultural competencies; ability to work with diverse populations.
* Ability in problem identification and reasoning; ability to develop original ideas to solve problems.
* Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
* Bachelor's degree in related area and/or equivalent experience/training

Preferred Qualifications

* Knowledge of University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
* Knowledge of complex U.S. visa and immigration procedures, compliance issues, and employment eligibility/authorization for international students and scholars.

Salary & Benefits

Salary is commensurate with experience. For information on the comprehensive benefits package offered by the University visit:

How to Apply

Please submit your cover letter and resume as a single attachment when applying. Please upload the document in the Resume section, then skip the (optional) Cover Letter upload section.

Other Information

This is a full-time, 1-year renewable contract position. Eligible for full UC Benefits.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:

For the complete University of California nondiscrimination and affirmative action policy see:

Keywords: University of California, Berkeley , Student Services Advisor, Other , Berkeley, California

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