Dental Customer Service
Company: Chronus Health
Location: Berkeley
Posted on: January 23, 2023
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Job Description:
Customer Service Sales AssociateSummary/ObjectiveThe customer
service sales associate sells and services new and existing
accounts. The position is also responsible for performing sales and
service functions for targeted markets, programs and sales as
assigned.Essential FunctionsReasonable accommodations may be made
to enable individuals with disabilities to perform the essential
functions. Performs the functions of a CSA to include initiating
and following up with to sell or resolve problems, answer questions
and correspondence, and complete reports. Prepares, processes,
reviews and monitors various documents such as contracts and other
documents. Contacts current and prospective customers to sell and
explain products, perform account rounding and solicit new business
within the market area. Prepares and presents proposals and quotes
and recommends products based on customer needs. Assists customers
and arranges payment terms in accordance with established
guidelines. Performs in a manner that will prevent errors and
omissions. Collects delinquent accounts on agency-billed policies.
Prepares and calculates product sales, invoicing, commissions and
other accounting-related functions. Creates and maintains computer
files and suspense for follow-up action. Provides advisory support
and assistance to the department supervisor as needed. Attends
sales seminars, sales meetings or educational activities to stay
up-to-date on the latest developments, trends and regulations in
the marketplace. Provides administrative assistance and
support.Competencies Business Acumen. Communication Proficiency.
Customer/Client Focus. Organizational Skills. Presentation Skills.
Problem Solving/Analysis. Results Driven. Technical
Capacity.Supervisory ResponsibilityThis position has no supervisory
responsibilities.Work EnvironmentThis job operates in a
professional office setting. This role routinely uses standard
office equipment such as computers, phones, photocopiers, filing
cabinets and fax machines.Physical DemandsThe physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. This is largely a sedentary role; however, some filing is
required. This would require the ability to lift files, open filing
cabinets and bend or stand on a stool as necessary.Position Type
and Expected Hours of WorkThis is a full-time position. Days and
hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.
Occasional evening and weekend work may be required as job duties
demand.TravelSome travel is expected for this position. However,
travel is primarily local and during the business day.Required
Education and Experience[Indicate education based on requirements
that are job-related and consistent with business necessity. See
example below.] High school diploma or GED diploma and two to three
years of related experience and/or training, or equivalent
combination of education and experience.Preferred Education and
Experience[Indicate education based on requirements that are
job-related and consistent with business necessity. See examples
below.] Associate degree. Sales experience.Additional Eligibility
QualificationsNone required for this position.Work
Authorization/Security Clearance[This section lists visa
requirements, H1-B sponsorship, special clearances, etc. If
applicable, insert information regarding government contracts or
special requirements.]AAP/EEO Statement[Insert AAP/EEO statement
here, if applicable.]Other DutiesPlease note this job description
is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the
employee for this job. Duties, responsibilities and activities may
change at any time with or without notice.Skills:
Keywords: Chronus Health, Berkeley , Dental Customer Service, Other , Berkeley, California
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