Program Administrator, K-12 Tutoring Quality & Improvement

Company: University of California
Location: Palo Alto
Posted on: June 1, 2025

Job Description:

Home > Program Administrator, K-12 Tutoring Quality & ImprovementProgram Administrator, K-12 Tutoring Quality & ImprovementLocation: Stanford, CA 94305Job Posted Date: July 23, 2024Full-time PositionAbout the Role:Housed at Stanford Graduate School of Education, the SCALE initiative (Systems Change for Advancing Learning and Equity) works to equalize and improve educational opportunities for students by supporting implementation of the most promising educational practices. One such project within this initiative is the National Student Support Accelerator (NSSA), a project begun in response to the pandemic and addressing the learning and emotional needs of students.What You'll Do:Reporting to the Quality and Improvement Program Manager, the Program Administrator will support administrative processes and collaborative efforts that will further the work of the Tools team to drive implementation of high-impact tutoring by supporting the development of research-backed resources and tools, and promoting quality standards. The work will include facilitation of the Tutoring Quality Improvement System (TQIS), which acts as a tutoring program quality assessment tool for the field. The Quality & Improvement Program Administrator must have a demonstrated ability to support a community of diverse perspectives and cultures in an inclusive environment.Core Duties:

• Coordinate email correspondence, data organization, data tracking, resources, and information for tutoring organizations participating in Tutoring Quality and Improvement System (TQIS).
• Support in executing the TQIS system, including the Self-Assessment and the Badging Process as outlined in the operating manual, and suggest and implement updates to the system.
• Support the Program Manager to facilitate communication with the engagement team, research team, and consultants regarding project needs for the Tools team.
• Answer or draft answers to basic inquiries from tutoring provider or state/district level contacts regarding TQIS and request support for more complex inquiries.
• Serve as a resource regarding a defined set of Tools content, policies, and procedures, and as needed take ownership of select project elements.
• Support the tool development process through coordination, tracking, research, outreach, and other efforts for the tools team under the supervision and guidance of the program manager.
• Maintain and suggest updates regarding approved content on the NSSA website(s).Additional Responsibilities:
  • Occasionally review relevant articles and other resources to ensure NSSA team is aware of news and trends in the field and provide input into strategic advising, tools, research, and engagement efforts.Job Requirements:To be successful in this role, you will bring:Minimum education and experience requirements: High school diploma and three years of administrative experience, or combination of education and relevant experience.Knowledge, Skills and Abilities:
    • Proficient computer skills and demonstrated experience with office software and email applications.
    • Demonstrated success in following through and completing routine tasks.
    • Strong organizational skills and attention to detail.
    • Strong verbal and written communication skills.
    • Excellent customer service and interpersonal skills.
    • Ability to prioritize and multitask.Desired Qualifications:
      • Passion for driving equitable education outcomes for all students and specifically for high-impact tutoring.
      • Ability to assess workflows and design and implement systems to streamline operations.
      • Proficient in Microsoft, Google, Slack, Zoom, and other social media platforms.How to Apply:We invite you to apply for this position through Stanford's Career Search. Locate the job requisition ID [103965] and click on the "Apply for Job" button. To be considered, you must submit a cover letter and r--sum-- along with your online application.Finalists must successfully complete a background check prior to working at Stanford University.Stanford is an equal opportunity employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
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Keywords: University of California, Berkeley , Program Administrator, K-12 Tutoring Quality & Improvement, Other , Palo Alto, California