Associate Consultant, Digital Commons (Remote US)
Company: RELX INC
Location: Berkeley
Posted on: January 27, 2023
Job Description:
COVER LETTERS MUST BE INCLUDED WITH RESUME/CV TO BE
CONSIDERED.Do you love academic publishing and technology?Are you
successful at onboarding, training, and mentoring of new clients?
About our TeamOur team is responsible for our product, Digital
Commons Data. This platform enables institutions to more easily
collaborate and share data in their research processes. We are a
friendly and highly collaborative team that utilizes Agile
methodologies to deliver flawless products that make a difference.
We provide enhancements and innovation to our customer experience
that create stability and performance.About the RoleIn this role,
you will support our academic institutions through the onboarding
process. You will be responsible for ongoing consulting and
training to maximize usage and benefits of products. This role will
support customers across the US and internationally. YOU must be
willing to travel to conferences and onsite training when
necessary.Responsibilities
- Welcoming new clients aboard, and guide/assisting them with
building Digital Commons repositories and publications to their
specifications
- Collaborating with university faculty and librarians to launch
new projects in their repositories. You will guide them in best
practices in publishing, and troubleshoot unusual problems
- Forging professional relationships with our clients and
providing timely advice on issues affecting digital libraries and
academic publishing
- Training clients (usually remotely) to help them use and
customize our templated systems Provide general assistance to the
team as needed. This includes, filing feature requests, product
testing, HTML/CSS editing, and uploading content.Requirements
- Have equivalent experience
- Demonstrate familiarity with MS Word, Excel and PowerPoint and
basic CSS/HTML
- Be experienced in a customer-facing role
- Show familiarity with XML and working with APIs
- Display knowledge of academic publishing, library sciences, and
university culture.
- Location: USWork in a way that works for you We promote a
healthy work/life balance across the organization. With an average
length of service of 9 years, we are confident that we offer an
appealing working prospect for our people. With numerous wellbeing
initiatives, family leave and tuition reimbursement, we will help
you meet your immediate responsibilities and long-term
goals.Working flexible hours - flexing the times when you work in
the day to help you fit everything in and work when you are the
most productive Working with us We are an equal opportunity
employer with a commitment to help you succeed. Here, you will find
an inclusive, agile, collaborative, innovative and fun environment,
where everyone has a part to play. Regardless of the team you join,
we promote a diverse environment with co-workers who are passionate
about what they do, and how they do it. Working for you At
Elsevier, we know that your wellbeing and happiness are key to a
long and successful career. These are some of the benefits we are
delighted to offer:Comprehensive, multi-carrier health plan
benefitsDisability insuranceDependent Care and Commuter Spending
AccountsLife and Accident InsuranceRetirement Benefits (Salary
Investment Plan/Employer Stock Purchase Plan)Modern Family
Benefits, including adoption and surrogacyAbout UsA global leader
in information and analytics, we help researchers and healthcare
professionals advance science and improve health outcomes for the
benefit of society. Building on our publishing heritage, we combine
quality information and vast data sets with analytics to support
visionary science and research, health education and interactive
learning, as well as exceptional healthcare and clinical practice.
At Elsevier, your work contributes to the worlds grand challenges
and a more sustainable future. We harness innovative technologies
to support science and healthcare to partner for a better
world.Join UsAre you ready to help us progress science and health?
Our technology leads to innovation, so join a forward thinking
digital business that is tackling world-scale challenges and align
your ambitions with our passion for driving global
knowledge-sharing.The salary range provided in this posting is the
base salary range for California.Base Salary Range: 41,400.00USD -
69,100.00USDElsevier is an equal opportunity employer: qualified
applicants are considered for and treated during employment without
regard to race, color, creed, religion, sex, national origin,
citizenship status, disability status, protected veteran status,
age, marital status, sexual orientation, gender identity, genetic
information, or any other characteristic protected by law. If a
qualified individual with a disability or disabled veteran needs a
reasonable accommodation to use or access our online system, that
individual should please contact accommodations@relx.com or if you
are based in the US you may also contact us on 1.855.833.5120.
Please read our Candidate Privacy Policy
(https://www.relx.com/careers/join-us/privacy) RELX is a global
provider of information and analytics for professional and business
customers across industries.We help scientists make new
discoveries, lawyers win cases, doctors save lives and insurance
companies offer customers lower prices. We save taxpayers and
consumers money by preventing fraud and help executives forge
commercial relationships with their clients.In short, we enable our
customers to make better decisions, get better results and be more
productive.
Keywords: RELX INC, Berkeley , Associate Consultant, Digital Commons (Remote US), Professions , Berkeley, California
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