Senior Product Feedback Analyst

Company: Google
Location: San Francisco
Posted on: May 24, 2025

Job Description:

corporate_fare Google place Mountain View, CA, USA ; Chicago, IL, USA ; +6 moreApplyinfo_outlineinfo_outline X Info This role may also be located in our Playa Vista, CA campus.Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; Chicago, IL, USA; New York, NY, USA; Los Angeles, CA, USA; San Francisco, CA, USA; Washington D.C., DC, USA; Cambridge, MA, USA; Atlanta, GA, USA.This role may also be located in our Playa Vista, CA campus.Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; Chicago, IL, USA; New York, NY, USA; Los Angeles, CA, USA; San Francisco, CA, USA; Washington D.C., DC, USA; Cambridge, MA, USA; Atlanta, GA, USA.

• Bachelor's degree in Engineering, Mathematics, Quantitative Science, or related technical field, or equivalent practical experience.
• 6 years of experience working in data analytics, consulting, data science, engineering, or a technical operations role.
• 6 years of experience in statistical problem-solving and analyzing data sets using SQL or comparable coding language (e.g., Python, R, Java, C++).Preferred qualifications:
  • Master's degree in a quantitative field (e.g., Statistics, Computer Science, Engineering, Mathematics, Data Science, etc.).
  • 4 years of experience with designing experiments, developing statistical models, measurement, and identifying business opportunities.
  • Experience influencing executive leadership on investigative decision making.
  • Ability to effectively communicate analysis and recommendations across a wide range of non-technical audiences.About the jobAs a Product Feedback Analyst, you will play a key role in analyzing and synthesizing product feedback from various sources to identify actionable insights that drive product improvements and Go-To-Market (GTM) strategies. You will work closely with product and GTM partners to develop a deep understanding of user needs and pain points across Google's Ads and policies. You will leverage your investigative skills to translate raw feedback into meaningful data points and contribute to the development of recommendations for Product, Engineering, and GTM stakeholders. You will be an advocate for a data-driven approach to understanding user sentiment and contribute to ensuring that feedback effectively informs product development and commercialization efforts.The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.The US base salary range for this full-time position is $166,000-$244,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .Responsibilities
    • Conduct in-depth, stand-alone analyses of product feedback data from various sources to identify key trends, root causes, and opportunities for product and GTM improvement.
    • Apply advanced quantitative techniques (e.g., statistical modeling, regression, etc.) using tools like SQL, Python/R, and statistical software to extract deep, actionable insights and forecast potential impacts from datasets.
    • Develop compelling data-driven narratives and visualizations that synthesize feedback findings into clear, concise, and recommendations for product, engineering, and GTM leadership.
    • Design and maintain scalable dashboards and data visualizations enabling stakeholders to self-serve key product feedback metrics, monitor trends, and understand the impact of changes.
    • Collaborate cross-functionally with Product, Engineering, UX Research, and GTM teams to integrate feedback insights into product roadmaps and go-to-market strategies, acting as a key data-driven advocate.Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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Keywords: Google, Berkeley , Senior Product Feedback Analyst, Professions , San Francisco, California