Front Desk Agent
Company: Fairmont
Location: Berkeley
Posted on: June 25, 2022
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Job Description:
We are looking for a well-organized and creative candidate with
excellent communication and interpersonal skills, who is able to
display a "passion for perfection" and work in a dynamic
environment.
What is in it for you:
--- Travel benefits for you and your friends and family locally and
around the world --- Continuing educational learning programs ---
Opportunity to develop your talent and grow within your resort and
across the world! --- Ability to make a difference through our
Corporate Social Responsibility activities, such as Diversity &
Inclusion and environmental programs
Summary of Responsibilities:
Reporting to the Director of Rooms, responsibilities and essential
job functions include but are not limited to the following:
--- To consistently offer professional, friendly and engaging
service --- To maximize revenues by upselling and following budget
guidelines --- To handle Guest concerns and react quickly, logging
and notifying proper areas --- Be fully competent in all reception
and cashier duties --- To balance operational and Colleague needs
--- To assist guests regarding hotel facilities in an informative
and helpful way --- To follow department policies, procedures and
service standards --- To follow all safety policies --- Other
duties as assigned
Qualifications:
--- Previous experience in a similar role an asset --- Previous PMS
experience required --- Computer literate in Microsoft Window
applications an asset --- Must be able to type 25 words per minute
--- University/College degree in a related discipline is an asset
--- Must possess professional presentation --- Strong interpersonal
and problem solving abilities --- Highly responsible & reliable ---
Ability to work well under pressure in a fast paced environment ---
Ability to work cohesively with fellow colleagues as part of a team
--- Ability to focus attention on guest needs, remaining calm and
courteous at all times
Hotel Overview: Born of a golden era, the history of The Claremont
dates back to the early days of the Gold Rush, when a Kansas farmer
by the name of Bill Thornburg "struck it rich". The Claremont
boasts an award winning Spa & The Club at The Claremont.
Visa Requirements: Must provide proof of eligibility to work in the
United States.
Our commitment to Diversity & Inclusion: We are an inclusive
company and our ambition is to attract, recruit and promote diverse
talent.
To keep our employees and the general public safe from the threat
of COVID-19 and the rise of variants in the community, Claremont
Club and Spa has implemented a COVID-19 Vaccination Policy.
Why work for Accor? We are far more than a worldwide leader. We
welcome you as you are and you can find a job and brand that
matches your personality. We support you to grow and learn every
day, making sure that work brings purpose to your life, so that
during your journey with us, you can continue to explore Accor's
limitless possibilities. By joining Accor, every chapter of your
story is yours to write and together we can imagine tomorrow's
hospitality. Discover the life that awaits you at Accor, visit
https://careers.accor.com/ Do what you love, care for the world,
dare to challenge the status quo! #BELIMITLESS
Claremont Club & Spa, A Fairmont Hotel is an Equal Opportunity
Employer. EOE/M/F/V/D
Keywords: Fairmont, Berkeley , Front Desk Agent, Sales , Berkeley, California
Click
here to apply!
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