Sales & Conference Services Coordinator
Company: Residence Inn by Marriott Berkeley
Posted on: August 7, 2022
ABOUT THE POSITION:
Sales and Conference Service Coordinator serves as the point of
contact for clients and communicates with them by phone and email
to respond to questions and requests. This position will challenge
the selected candidate to contribute to the development and
delivery of meeting/convention services, which will exceed client
expectations. Qualified candidates will have working knowledge in
preparing and reviewing written documents accurately and
completely, answering telephones using appropriate etiquette.
Develop and maintain positive working relationships with co-workers
and various departments in the hotel. As part of the Sales and
Catering team, candidates must maintain confidentiality of
proprietary information, and protect company assets. Residence Inn
by Marriott Berkeley embraces its employees through a culture of
CARE, RESPECT, and REWARDS.
PASSIONATE PEOPLE. PROVEN RESULTS.
ESSENTIAL DUTIES and RESPONSIBILITIES
- Partnering with multiple internal and external customers --
Client, Corporate Sales, Front of House, Banquet Services,
Catering, Back of House- to deliver event execution
- Conceptualize, draft and send well-constructed and professional
correspondence and proposals.
- Host property tours, familiarizing customers and potential
customers with property features, products and services.
- Maintain positive inner-hotel relationships with all hotel
departments to expedite efficient communication.
- Group Rooms Coordinator, manage and input rooming lists and
- Developing group quotes and negotiating with third-party product
and service providers
- Sending initial confirmations in connection with bookings and
following up at specified intervals prior to the event to confirm
status of meeting, guest counts, needs for special equipment
- Execute basic administrative tasks
- Familiarize yourself with each group, knowing the contact,
meeting agenda, etc.
- Able to assist the Director of Sales, Sales and Catering Managers
on last minute pop-ups, changes, etc.
- Supporting and serving as the onsite contact during event
Keywords: Residence Inn by Marriott Berkeley, Berkeley , Sales & Conference Services Coordinator, Sales , Berkeley, California
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